Service Offering

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What makes Conception different?

We're disrupting the traditional models to offer a holistic service built on partnership and a proven framework for success.

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Checklist End-to-end service

We offer a holistic service that remedies the shortfalls of the traditional models, and covers everything from workload optimisation, recruitment and workplace set-up to seamless onboarding and ongoing performance – so you can stay focused on your core business.

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Co present Technology-Enabled Best Practice

The optimisation process will achieve the maximum benefits through streamlined operations through industry best practices such as AIOps, machine learning, delivery and service management best practices before the work packages are methodically transitioned to the capability centre.

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Supervisor account

We put people first You work with us, not a Third-party Provider or Middleman. We invest significantly in the ongoing development of the teams' technical and non-technical skills. Our performance management framework is based on HR best practices.

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Policy Full transparency

Our simple engagement model means no complex contractual negotiations or agreements.

Cancel presentation No hidden expenses

You won't be hit with indirect management overheads, and you don't have to invest in additional offshoring resources such as legal, taxation or accounting.

Verified Tailored

Full-time, dedicated team is aligned with your business objectives and company processes.

Account Tree Proven methodology

Our framework is measured by quality, efficiency and continuous improvement, and is proven to deliver optimal workforce solutions.

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Diversity Cross-cultural expertise

We have extensive experience in the Australian business sector and understand their needs as well as the culture and labor laws in India, with specialized expertise in recruiting and setting up hybrid (onshore/offshore) teams.

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No meeting room No CAPEX or upfront costs

You don't need to invest in office space, equipment, utilities, recruitment fees or other upfront costs.

Private connectivity Robust and secure infrastructure

High-speed internet and data security compliance ensure consistent, secure service delivery.